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The District provides a variety of services to its residents.  View the Services tab or read the FAQ's for more information.

Illinois Premise Alert Program (PAP)

Residents with special needs or disabilities can fill out a Premise Alert Program (PAP) Form.  Information is  then entered into the DuComm CAD Database to be used by fire and police personnel.  The information provided will be kept confidential and used only to provide police, fire, and EMS personnel with the information needed to deal with situations or emergencies involving a special needs person.  All forms should be submitted to the Carol Stream Fire District.  Click here for the form.

Emergency Residential Key Lockbox

Emergency key lockboxes can be installed on the outside of a residence to allow first responders more rapid and less destructive entry to a home during a medical emergency.  The box is mounted near the outside main entrance to a residence.  With the assistance of the fire district, a key to the resident's door is secured inside the box.  Emergency responders from the fire district have a master key that unlocks the box. In the event of a medical emergency, first responders can access the resident's key secured in the box to allow them access to the home more quickly and without having to break through a door or window.  These boxes can be ordered online through Kidde or Knox . Please consult the fire district at 630-668-4836 regarding placement of your lockbox and to schedule a time to secure the key inside the box.  A fire district employee MUST be present when the resident's key is secured in the box.