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Questions & Answers

General Information

When is the next testing for firefighter candidates?

The next firefighter testing will be conducted in the Spring of 2017. 

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Contact Questions

What is the non emergency number?

Answer: 630-668-4836

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Does the Carol Stream Fire District have an email address.

info@carolstreamfire.org

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What are the hours of the business office?

Monday - Friday 7:30 a.m. - 4:00 p.m. (except on holidays)

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Residents

Can a fire engine visit my block party?

Residents can arrange for a fire engine or ambulance to visit a block party. Firefighters will make an appearance in a District vehicle to present information regarding the apparatus and District services and answer questions. Visits must be arranged in advance and are dependent on availability.

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Do you provide tours of the fire stations?

Free station tours are also for groups or individuals. Guided tours take you "behind the scenes" of the firefighters' living quarters, apparatus bay, training facilities and business office. Tours must be arranged in advance.

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Do you provide car seat installations and checks?

Unfortunately, we are no longer able to offer car seat checks. Residents can contact the Carol Stream Police Department for this service at 630-668-2167

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When will the next open house be held?

This year's Open House will be Saturday, October 1, 2016, from 10:00 a.m. until 2:00 p.m.  It will be held on the apparatus floor of Station 28 at 365 Kuhn Road in Carol Stream.  Please join us for a fun-filled day of activities for all ages.  Free refreshments will also be available.

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What should I do if my carbon monoxide detector or smoke alarm goes off?

Call 9-1-1 immediately.  The firefighters would rather respond and find out that it was false alarm than to take a chance with someone's safety.

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Businesses

How do I notify the Fire District if I have to take my alarm out of service?

If you are having work done on your alarm system or have to take it out of service for any reason, you must notify DuComm in advance by calling 630-690-8245.  Failure to do so could result in a negligent false alarm fee of $250.00 should your alarm be triggered as a result of this.

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